Call for Book Chapter Submissions

Book: People, Personal Data and the Built Environment

Call for book chapters – Deadline 18 December 2017 - Deadline 14 January 2018

Editors:                   Dr Holger Schnädelbach*  &  Prof David Kirk**

                                *University of Nottingham     **Northumbria University

Personal data is increasingly important in our lives. We use personal data to quantify our behaviour, through health apps or for 'personal branding' and we are also increasingly forced to part with our data to access services.

With a proliferation of embedded sensors, the built environment is playing a key role in this developing use of data, even though this remains relatively hidden. Buildings are sites for the capture of personal data, such as oyster card gateways or WIFI hotspots. This data is used to adapt buildings to people's behaviour, for example when a card reader opens a door or occupancy changes the light levels in a building. Increasingly, organisations use this data to understand how buildings are occupied and how communities develop, and data supports design processes, when architects record requirements of their clients, and encode this in Building Information Models (BIM).

Emerging from the People, Personal Data and the Built Environment workshop at DIS18 conference (http://dis2017peopledataandbuildings.blogspot.co.uk/), this book in the Springer Series of Adaptive Environments will bring together a community of researchers and practitioners interested in personal informatics and the design of interactive buildings and spaces, with the aim to foster critical discussion on the future role of personal data in interactions with the built environment. Accepted workshop papers have been invited to submit their work as full book chapters.

We call for additional chapter submissions from the wider research & practice community.

Your book chapter might reflect upon the following (non-exclusive) list topics:

·       Internet of Things

·       Quantified self

·       Adaptive Environments

·       Technological retrofitting existing buildings

·       Social Computing in the community

·       Autonomous vehicles

·       Smart services in the built environment

·       Shared digital and physical resources

·       Living and working in the digital age

·       Legible and accessible uses of personal data

·       Privacy in a shared spatial context

·       Design processes and BIM

·       Open Data Access

·       Community live and digital technology

We are looking for chapters of between 7000-9000 words. Chapter guidelines can be found here. With your submission you agree to review two of the chapters submitted by other chapter authors.

The deadline for submission of your chapter is 18th of December 2017 14 January 2018

Reviews will be due mid-February and a decision/feedback returned to authors mid-March. We might draw on external reviewers, where necessary. Final revisions to papers will then be due end of April. Exact dates are still to be confirmed.

We are aiming for approximately 12 chapters and for publication in the second half of 2018.

Please contact us with any questions that you might have at: holger.schnadelbach@nottingham.ac.uk or david.kirk@northumbria.ac.uk

Susan's Day Out

Design Fiction by Anonymous

It was a sunny summer day. Susan was late with her council tax payment. She’s normally very punctual making payments – but had fallen behind because she was in hospital following a hip-replacement. Susan is 75, is an anxious person and doesn’t get on with technology – but she finds encounters with people stressful too. So it’s Hobson’s choice. Pay online or visit the council offices in person? After some thought she decides on the latter as she might have some explaining to do!

When she gets to the council offices, she finds there are two entrances to the department she needs to visit. One of these doorways indicates that she will be ‘sensed’. Information deduced about her emotional and physical needs and forwarded on to help with her request. Going through the second doorway would enable her to access services without being sensed – but she would have to wait much longer to be seen. Her grandson, who is studying computing, tells her stories about hackers and trolls that make her anxious. But she is in a hurry, and wants to avoid the need to queue – just to get it over with quickly. So she enters the doorway with Sensorised Customer Access. In the confined corridor, she can feel her anxiety escalating – the camera seems like a bloated eye judging her and she hurries to the exit door at the far end. Coming out into a lobby she looks around, and can see people queuing for assistance. But Susan, to her relief, is approached by a member of staff who regards her sympathetically and takes her to a vacant cubical where they both sit down. The clerk says that she realised that Susan’s is anxious, and helps Susan to quickly resolve the payment. She tells Susan that the computer notified her of her presence, and of her anxiety, and how she hopes that she is now reassured that everything is ok.

As Susan leaves, she’s so relieved and happy that she bypasses the display that it tries to attract her attention to ask if she wants the data deleted - she doesn’t want to be upset by a further scary interaction. Without a specific instruction, the local authority does the right thing, which in a utopian scenario is to (a) keep the data to help with improvement with services; or (b) takes a default position of deleting the data.

Unfinished Business

Design fiction by Karey Helms and Albrecht Kurze

2022 – five years after 2017 – a public space odyssey

It is the year 2022, five years after the government started to implement the dynamic waiting management system in public buildings. To simultaneously reduce waiting times while keeping visitors preoccupied, the system routes visitors on an adaptive, and often the least efficient, way through the building. As this has unsurprisingly resulted in many lost visitors, a place-based location-aware voice-controlled guiding and help-and-get-helped system was introduced, in which visitors can leave voice messages to aid other lost visitors. 

Dave was born in 1950 and retired in 2017, the same year his wife died. Every time he enters public buildings, he is asked to confirm the usage and data processing terms of the building, as smart building are being classified as interactive data processing units by the 2019 extended GDPR. These temporary consents are based on minimum viable data and are thus only valid for a single visit as all data collected is automatically deleted or anonymized upon leaving. 

Dave pretends to apply for a hunting license but actually just wants to hear his wife’s voice in a message she left in the help-and-get-helped system after the system's implementation. As the system is gender intelligent, he needs a female to find his wife’s message. Furthermore, the message is not locationally linked nor directly addressable because of dynamic shuffling and the anonymization policy. 

Claire was born in 2001 and has been applying for a family planning permit for the past five days. As the system is implicitly regulating family planning, prioritizing lonely widows and widowers for which Claire is not, it sends her on an impossible route.  As she is not successful in her quest for a permit by the end of each day, the temporary data consent causes her to restart the whole process the following day, resulting in a never ending journey. 

But this one special day Dave and Claire met, two lost visitors, trapped some way in and by the system. They decided to help each other and resolve their unfinished business.

The Immigration Office

The immigration office

Design fiction by Lars Erik Holmquist and Hamed Alavi

This is a true story.

The place: Japan.

The year: 2020.

Oh no! Time to renew my Japanese residence card!

I don’t want to even think about it. Last year, I did it at the small ward office in Honmoku.

It was horrible. It was raining and cold. It took the whole day as I was shuttled between different cramped offices without ever encountering anyone who spoke English. By the end of the day, I was amazed that they actually gave me a new card - I had no idea what had happened.

I lost one day of work and 3 litres of my body weight in sweat because I was so anxious.

A few months ago I moved to a bigger city. My colleague told me about the new system that is being implemented in Shinjuku ward. It’s supposed make everything much easier using neural networks or something. I can not really believe it.

Today is my appointment. I already sent my preliminary application. They gave an appointment slot that is supposed to be optimal for me by looking at my calendar. It even includes the projected total waiting time - 93 minutes. I doubt it!

When I walk to the subway station, it starts raining, but not as bad as the last time. Is this a good or bad sign?

As I arrive at the ward office, I am met by a nice gleaming machine. As I approach it automatically switches to English. Amazing! Maybe this will work!

The machine even seems to know why I am here! It says “Residence Card” and a small round token pops out. I pick it up. It feels nice, almost like a small warm stone.

On the token is a number - this is the first desk I am going to. There is a small map to help me find the way, and even a blue blip showing where I am right now. There is also an estimated waiting time - 4 minutes and 34 seconds. Exactly the time it will take me to walk over there!

I arrive at the desk just as the previous customer is leaving, and hand over my documents, including the old residence card. The clerk takes them, makes a quick check, and nods.

My token changes.

This time it shows another location and a much longer waiting time: 68 minutes. I turn it over. On the back are some useful Japanese words that I would be able to learn in this time! I start learning first Japanese kanji sign. “Niji” – rainbow. It is pretty complicated.

But soon I notice something else: The token has detected one of my colleagues who is also waiting. I walk over to a lounge area in the other end of the building. Was this by accident or did the system actually match us up?

In any case we have a nice chat and before I know it the token buzzes. It shows a time of 3 minutes and 12 seconds, exactly the time it takes to get to the next counter.

I arrive at the next desk. The clerk actually seems to know a little bit of English! “Welcome” he says. He asks me a few simple questions, and it all seems to check out.

Before I know it, the clerk gives me my new residence card. Two more years approved! AWESOME!

“I wouldn’t mind coming back in a month instead of two years”, I joke. I’m not sure if the clerk understands.

As I leave, I am asked to drop off my token. There two choices. Either I can be completely anonymous and have all my data wiped. I see someone putting there token there - it gives off a weird sound, like it was shredding paper!

The other option is to give away all my data forever to everyone to contribute to make my experience even more AWESOME the next time. Of course I choose this option, safe in the knowledge that nothing bad can ever happen to anything that stored on a computer server.

Exactly 93 minutes after I arrived I walk out. The rain has stopped and the sun is shining! I use my new Japanese word: Niji ga arimasu - there is a rainbow!

No Choice

Design fiction by Sandy Claes and Hanna Johannsen

In the newly digitalized world, Sarah has been member of the “My privacy matters” action group, battling the right for being anonymous. Public transportation requires personal data access like position, address and travelling history. Therefore, she was designated to travel by foot. Unfortunately, while crossing a street, a speeding self-driving car did not recognize her as a human subject and drove over her foot, after which she was condemned using a wheelchair. She had to move from her apartment on the third floor to a more adapted room on the first floor. As she did not want to register this change of address through digital city services, she needed to go to city hall in person. After the great third world war, not many historic buildings had survived in the city, except for the 17th century old castle, up on a mountain peak. Here, the city council decided to install the city hall services as it gave a great view over the city. The city council also found it important that they create a nice and comfortable atmosphere in the city hall, as it is good promotion for the city and its residents. By recognizing wheel chair users, they redesigned adaptive architecture ramps to help less mobile persons into the city hall. However, users have to video tracked in order for them to be recognized as wheel chair users. They can give their consent by choosing the “YES, YOU CAN PROCESS MY DATA” entrance. Sarah, however, is still passionate as activist for “My privacy matters”, thereby still refusing to reveal her digital identity. So she takes the “NO, I DON’T WANT TO GIVE CONSENT” entrance, leading her into a separate corridor without video camera’s. Here, mostly illegal residents are waiting for their turn. One of them is lying on the ground, singing drinking songs, while occasionally taking a sip of a brown bag. Another one keeps giving her compliments, whistling, coming closer which makes her uncomfortable. In order to motivate herself, she takes a flyer of “My privacy matters” from her bag. Suddenly, a noise starts: BEEP BEEP BEEP!! The door opens.

Hell hath no fury like an elderly woman scorned

Design fiction created by Kay Rogage and Mary Barreto

Persephone is a cantankerous 75 year old woman who is impatient and insensitive to others. Persephone lives in a council block and is frequently disturbed by the other neighbours. She lives next to a young family who’s children are always playing football in the corridors and another young couple who have wild parties and play loud music until the early hours of the morning.  Persephone has lodged complaints with the police on several occasions, she has even chased the children out of the corridor with her walking stick but they still persist to play in the corridor and seem to think it is a game to make noise and get a chase.

Persephone lost her husband to a heart attack 5 years ago, her family live in on the opposite side of the world and can only visit once a year at Christmas. Persephone often gets scared at night and sleeps very little since her husband died. Persephone’s daughter advised that she should call the council to see if they can address the noise problems. Persephone has tried to ring the council several times but she gets stuck in a queuing system and keeps ending up connected to the wrong department and being put on hold. Enough is enough and Persephone decides to go to the council office to sort things out once and for all.

It has been a long time since Persephone has been to the town council offices, in fact she hasn’t been since she registered the death of her husband. Lots of things have changed since she last went and the lobby space is unfamiliar to her. She looks around for a receptionist but instead is faced with a screen under what looks like an umbrella. The screen is saying something to Persephone but she doesn’t realise that it is talking to her. Persephone looks around for a bell or some way to speak to someone. There is nothing there other than some screens which keep talking. Persephone gets angry and hits her stick off the floor, she shouts to see if anyone is around. Still no response except those blasted machines talking.

Persephone walks up to one of the machines and which says “Hello Persephone, how are you coping since your husband passed?”. Persephone is outraged at the impertinence of the machine, she prods the machine with her stick in the same way she prods the noisy kids. “Who the hell are you?”, “How do you know my name?”. “1st June 2012 you came to register your husband’s death, what brings you here now, is there something else you want to register, another death maybe?”. Persephone is outraged!! She shouts at the machine and hits it with her stick again, the screen cracks, an alarm goes off, the shutter comes down and Persephone here’s the screech of cars and police sirens approaching. As the police enter Persephone says “Just the person I wanted to see, I have a complaint to make about my neighbours”….

Lucy The Cat

Design fiction created by  Graham Dove and Antti Jylha

Sheherazade is visiting Edinburgh Council to renew her licence for showing her cat Lucy. She does this every year. Lucy is a super valuable Persian and to show her, Sheherazade must validate who she is regularly. Sheherazade is 74 years young and super proud of Lucy, who has been a part of her life for seven years now. Lucy is purring softly and Sheherazade is smiling.  As she enters the courtyard lobby of the council's new buildings and approaches one of the Sound Umbrellas, she is approached by one of the helpers who says, "Hi, I'm Gary how can I help you today?"

Sheherazade is feeling confident and replies, "It's OK I want a more personal experience, so I won't be needing you today." She walks towards one of the Sound Umbrella bubbles and it drops down to adjust its screen, speakers and sensors to fit Sheherazade and Lucy. This makes her super comfortable because she feels that the system has responded to her and has made the effort to adjust itself and accommodate her needs. "What can I do to help you?" the softly reassuring voice asks? "I've come to register Lucy for shows", she replies. The Sound Umbrella's camera see's the cat and guesses that this is Lucy. A paw-print reader emerges at cat level. Lucy places her paw on the reader.

Sheherazade is watching the Sound Umbrella's screen and sees the photo of Lucy as a kitten that was taken when her birth was registered. Sheherazade feels warm and protective, and cries a little as she remembers how cute Lucy was at that age. The Sound Umbrella then shows Sheherazade a history of the previous times she has brought Lucy for her license renewals – each time there is a photo and listing of the shows she has attended and the prizes she has won. To Sheherazade this is the most valuable service her council provides. She is super happy and smiles inside and out. The Sound Umbrella asks Sheherazade if all the data is correct, and she ponders for a moment or two before saying, "Yes".

Of course it was correct she thinks, it always is!

The Sound Umbrella thanks Sheherazade and asks her if she would like to go through to the cat counselor to have this years photo's taken and license issued. She takes one last look through the previous years' photos and says, "Yes". The directional paw-prints showing Sheherazade and Lucy the way to go light up in front of them.

One of the building systems using personal data generated in the workshop ...

Initial Workshop Reflection

Our #acmDIS2017 workshop concluded with the presentation of seven short, fictional stories engaging with the issue of how people live with the built environment that interfaces with personal data. How did we get there?

First and foremost by being fortunate enough to have a great set of participants, 17 of them in fact. Thank you all! Participants arrived from across Europe and the US and there was great a cross-section of interests. Following the brief overview presentation by us organisers, these interests were evident in the short 3-minute presentations we exchanged with each other. They ranged from study methodologies to new uses and abuses of personal data, from public visualisations of personal behaviours to addressing building processes and from the use of sensor networks to understand building interaction to a whole host of other concerns. There is still much more to discuss.

Following this, we asked participants to work with mundane sensing and actuation technologies as well as widely available IoT devices. Things like ID card readers, key pads, sliding doors, speech interfaces and EEG head trackers. A wide variety of technologies that can be used to interface people and adaptive buildings today. Teams then used these technologies to design with, to create new interactive building systems, responding to a loose brief provided by us: Consider a specific building type. Consider the types of experiences that people have in this type of building. Design a system that  responds to this context. An initial presentation of those systems followed at around lunch time.

We then challenged the teams to consider specific user groups that would use the new building system and associated services, to think beyond the 'interactive moment' and more long-term, and we challenged teams to address specific privacy and data retention concerns. Teams used these to further discuss and refine their designs.

At this point, we asked teams to split up to concentrate on developing design fiction in pairs, writing a utopian and a dystopian story about each of the proposed building designs. In a nutshell, this is how we got to design fiction. Watch out for future posts that show some of these.

Key Information

A summary of some useful, key information:

The workshop is designed to get us to work together on the emerging relationship of personal data and the built environment. We will spend the minimum amount of time presenting to each other, and most of the time working on a shared design exploration.

Could you please prepare a short (2-4 mins) Powerpoint presentation to introduce yourself and the key take away message from your paper. No more than two slides, please. Please send these to me by Friday 9th of June lunch time, so that we can merge them into one presentation.

As mentioned in the call, we will prepare a compendium of accepted contributions and share those with you before the workshop.

Workshops are being held at The Glass Room - Edinburgh Napier University (Not at the main conference venue). Details can be found here: http://dis2017.org/venues/ 

Tea/coffee breaks and the lunch break are provided for by the venue. Could you please let us have any dietary requirements? I will pass them on, while I don’t know yet how much influence we have on what is being served.

We are planning to collect generated material and do some audio/video recording during the workshop. This is covered by UoN Ethics and full details will be available at the start of the workshop. People are free to choose not to participate in the evaluation and still take part in the workshop fully.

Preliminary Workshop Programme

This is the preliminary workshop programme for our session on Saturday 10th June

9:00 Welcome tea and coffee

9:15 Welcome address

Introduction to the workshop topic by the organizers and the schedule for the day.

9:30 Participant presentations

These presentations are designed for people to introduce themselves and their paper, 2-4 minutes each.

10:30 Tea and Coffee Break

10:45 Design Session 1 – Devices, Places and Systems

In groups: Developing new user experiences around IoT devices in specific settings

12:00 Lunch 

13:00 Group Feedback

Groups briefly feed back on their designs to the full workshop.

13:30 Design Session 2 – People and Fictions

Deepen the designs drawing on feedback and additional challenges

15:30 Tea and Coffee Break

15:45 Group Feedback

Groups present final designs

16:15 Concluding discussion and future plans

17:00 Close

People, Personal Data and the Built Environment call for Participation

Deadline extended to 3rd May 2017

People, Personal Data and the Built Environment

A DIS 2017 Workshop - The Assembly Rooms, Edinburgh, UK

Saturday 10th June 2017

Organisers: Holger Schnädelbach*, David Kirk**, Nick Dalton**, Nils Jäger*, Elizabeth Churchill***, Sara Nabil****

Call for Participation

Personal data is increasingly important in our lives. We use personal data to quantify our behaviour, through health apps or for 'personal branding' and we are also increasingly forced to part with our data to access services.

With a proliferation of embedded sensors, the built environment is playing a key role in this developing use of data, even though this remains relatively hidden. Buildings are sites for the capture of personal data, such as oyster card gateways or WIFI hotspots. This data is used to adapt buildings to people's behaviour, for example when a card reader opens a door or occupancy changes the light levels in a building. Increasingly, organisations use this data to understand how buildings are occupied and how communities develop, and data supports design processes, when architects record requirements of their clients, and encode this in Building Information Models (BIM).

This workshop will bring together a community of researchers and practitioners interested in personal informatics and the design of interactive buildings and spaces.  With an aim to foster critical discussion on the future role of personal data in interactions with the built environment.

Invited position papers might reflect upon the following (non-exclusive) topics:

·       Internet of Things

·       Quantified self

·       Adaptive Environments

·       Technological retrofitting existing buildings

·       Social Computing in the community

·       Autonomous vehicles

·       Smart services in the built environment

·       Shared digital and physical resources

·       Living and working in the digital age

·       Legible and accessible uses of personal data

·       Privacy in a shared spatial context

·       Design processes and BIM

·       Open Data Access

·       Community live and digital technology

Participation is encouraged from researchers in HCI, architecture, pervasive computing, urban design the social sciences and beyond. Participants should submit a two-to-six page position paper in ACM CHI Extended Abstract Format to holger.schnadelbach@nottingham.ac.uk by 27 April 2017  3 May 2017.

These will be peer reviewed by an interdisciplinary review-committee. At least one author of each accepted position paper must attend the workshop and all participants must register for both the workshop and for at least one day of the conference. The workshop will produce a compendium of work from participants, including group generated analysis and prototyping, and an edited volume presenting the results aimed to be included in the Springer Series of Adaptive Environments.

*University of Nottingham **Northumbria University ***Google ****Newcastle University